Fidelity Service BureauSM

Maximize liquidity reach and optimize performance with our tech-driven trading platform.

Advanced technology for efficient trading to solve liquidity problems

Fidelity Service Bureau (FSB) was established in 2010 as a fintech solution for FMR Co., one of the largest global investment managers. Today, we have more than 35 major institutional clients successfully onboarded. Our equity trading execution platform was built for the buy side as the buy side.

Maximizes buy-side reach

Our platform provides buy-side clients with algorithmic strategies built to incorporate and optimize all of their bilateral liquidity. This aggregation helps improve liquidity reach while assisting with best execution.

Provides robust access

The FSB platform allows clients to design a unique liquidity container with: Alternative Trading Systems, Dark Pools, Conditional Venues, Trajectory Cross, Private Rooms, Central Risk Books, Single Dealer Platforms, Smart Order Routers, and Directed Access.

Customizes to clients' needs

By aggregating liquidity sources clients can control, manage, and evaluate their venues as well as gain transparency into routing choices to help achieve client-specific trading goals.

Fidelity Service Bureau by the numbers

Our advanced technology, algorithms, and data-driven information and analytics helps with best trade execution

Over 75
Unique avenues of liquidity
Over 35
Institutional buy-side clients
$3+ Billion
Daily notional value traded via the platform (average for 2023)
$20+ Trillion
Collective AUM of Service Bureau clients (regulatory AUM, as of 2023 filings)

Seamless integration, easy navigation, deep expertise, and valuable consultation

Differentiated liquidity access

Our broker-neutral technology solution provides our clients with simultaneous access to liquidity across their broker landscape. FSB is easy to navigate, customizable for each client, and seamlessly integrates with a firm’s internal trading infrastructure.

Client service and consulting

Collaborate with experienced trade consultants, and get access to our desk quants, a robust analytics platform, and collective intelligence data. All of this helps support trade analysis which, in turn, informs future improvements and efficiencies.



Contact us

This is for institutional buy-side clients or brokers from a bulge bracket firm or North American agency. This is not for individual investors who hold an account at Fidelity; if you have a question about your individual retail account, please contact a Fidelity representative at 800-972-2155.